Reporter's Notebook

The art and science of the interview

Institutional Memory

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There is a buyout going on at the New York Times, and several high level employees all the way back from 1987 have been given two weeks salary for every year at the paper.  In this way, the Times has figured out how fill a h0le in its advertising revenue budget millions of dollars big.  But there is a cost, and the loss of institutional memory, or the character of the paper, can eat away at an organization like a cancer.  Here is the link to the story – That’s why capturing those memories from long time employees before they leave is critical.  That’s exactly what Conversus does.

Written by Interviewer

February 10, 2013 at 06:31

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