Sometimes, you hear it in the voice of the interviewer. Fake laughing, fake surprise, fake incredulity, fake interest, fake sincerity. And you know it’s fake because it sounds like stink smells and there’s never any question about stink.
You rarely hear fake in the voice of the interviewee, since it’s the interviewer’s job, in part, to keep the interviewee off balance and thus, by keeping them off balance, that can help keep them honest. Usually, when an interviewee is answering a question, they are speaking off the cuff about something they should know well and that tends to lead to honesty. That, along with the fact that a good interviewer has probably fact checked the hell out of them before they got there and will challenge them on untruths.
But also, with interviewees, you may hear a lie, but not them being fake, since interviewees who are not being truthful probably believe the untruths they’re telling more than they realize.
Interviewers though, silver tongued devils that they are, use a number of verbal gadgets to move the conversation along. I’ve talked about some of them in this blog. I’m sure a lot of people consider a forced laugh or a breathy “really!” pretty harmless if it breaks down social barriers. But when I hear that too often from someone who wears the mantel of journalistic credibility when in fact, they are essentially sleepwalking through the conversation, I don’t see how they can expect openness or revelation from the interviewee or respect from the audience.
At the same time, questions can’t sound like they’re being asked by IBM’s Watson. There should be energy and enthusiasm in the questions because there is energy and enthusiasm in the questioner.
It’s a hard line to walk, especially since it has been proven that occasionally mimicking a guest’s facial expression, tone of voice or body language makes them feel more comfortable and thus, more willing open up. Its a truth about human nature we have to first learn, then have to learn to not overuse to the point of creepy or insincere.
A lot of the techniques interviewers use are legitimate and sometimes, necessary. But fake shouldn’t be one of them.
When I hear fake, I think, “How do you still have a job?”