Reporter's Notebook

The art and science of the interview

Posts Tagged ‘patience

Measure Twice, Cut Once

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This is a quickie.

Listening to an interview with an interviewee that speaks nervously requires a drilling down on that interviewee with increasing focus to be able to edit the speech of that interviewee and accurately convey the message they are trying to share.  When you’re listening to an interviewee talk, you should listen first, in a general way.  What is the flow of how and what they are saying?

Then, start listening to exactly what they are saying and asking yourself, it is contextual?  Is it logical?  In other words, does it make sense?  Is the answer answering the question?

Then pay attention to things like tone, pitch, volume and frequency.  When you edit, you want to match these things if possible.  You can’t attach a word ending with a high pitch to a word beginning with a low pitch.  Or a word spoken quickly to a word spoken slowly.  This can be jarring and unnatural.

And finally, listen for personal quirks of speech, such as stuttering or run on sentences for example.  These are part of the person’s character.  You want them to sound good, because a poor speaker can be distracting.  But, you don’t want to sacrifice who they are because of a desire to sanitize their speech patterns.  It’s a balance.   One other thing about that.

Sometimes, it is hard to find a place to cut.  What you’re looking for is a complete thought; what’s called a natural break.  They may talk for five minutes about something, but they make the point in the first :45 seconds.  The problem is because they may ramble, it’s hard to find that natural break.  That breath where, in a conversation, someone listening might think, “OK, new thought.”  So, you may have to go forward a little ways past where you want to stop or backwards a little ways before you wanted to stop to find that natural break.  Just make sure you’re keeping all of the other elements in mind so that when you make the cut, it sounds like you hit the natural break exactly.

When it’s time to start editing, keep all of those elements in your mind like a juggler keeps balls in the air.  They are acoustical differences that can make it physically difficult to cut or move words, syllables or phones.  Challenges to retrieving a complete thought in the editing process while trying to not let an edit sound like an edit, can be like drawing a picture in the dark.  It takes patience, attention to detail and an appreciation of language and the human voice that might be likened to that of a music critic.

Written by Interviewer

April 28, 2014 at 13:46

A Mighty Wind

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I’m doing a lot of editing right now.  And when I edit, I hear things I want to talk about as part of the interviewing process.  One of those things is the message.  The interviewer is neither the messenger or the message.  He or she is the conduit only.  But the interviewer is referee, governor, filter, interpreter.  In other words, the interviewer has the responsibility to help the listener not waste their time by making what they hear crystal clear.

This can be a problem when you have a long-winded interviewee.  I’ve talked before about interviewees who may be purposely trying to obfuscate an issue by taking around it or intimidate the interviewer.  But what I’m talking about here is a guest who has a lot of very relevant things to say, but the problem is they have way too many of them.

Specifically, you ask a guest a question.  The guest begins to answer the question.  Then, for perhaps context, the guest decides to tell a personal anecdote.  That personal anecdote might then lead off on a tangent.  Sometimes, if they get too far afield, you have to interrupt to pose the question to them again.  If you’re lucky, the guest returns to the original question and reiterates the question themselves with an answer.  But now, you have a long winded response that, although entertaining and relevant, it a lot more than you have time for, let alone what the listener has patience for.

When editing something like this, it’s very important to get to the point while not taking too many liberties with what they’re saying so that the chain of understanding is not broken.  It’s easy to cut out a block of what might seem like a meaningless story, only to realize you need a connector that the guest used a couple minutes back to have any hope of making a seamless edit that makes sense.  For instance, a guest might say, “Well, to answer you question about gun reform … and then tell a long story about going shooting with her uncle, and then move onto an experience of being stopped by a cop because they saw a gun under their jacket … and then, finally summing up the need for looser gun laws by saying something like … “so, I think people should have the right to carry a gun if they’re properly permitted and have never been convicted of a crime and have no mental illness.”

Uh oh.  First of all, the answer is too short now.  Some questions deserve answers with a little meat. And in the middle of the story, they may have mentioned permitting and not having a record and never having gone to anyone for counseling, but you didn’t notice.  So now, they are at the end of the story and they mention three concepts the listener hasn’t heard except in the middle of all of that other stuff.  So you’ve got to go back into those pieces of the story you just deleted and find those mentions so you can rebuild a more complete and meaningful thought, just with a lot fewer words.

You can’t leave in the whole story because you don’t have the time.  But you can’t connect the beginning to the end without some of the stuff in the middle that ties the two ends together.

Editing is like learning a script for a play.  You have to learn your lines and everybody else’s.  Once you do, you know where things go and how they make sense.  Only then, can you know how to cut them up into smaller but better pieces.

Written by Interviewer

April 11, 2014 at 06:12